At Metals Bazar, we take great care to ensure that every product you receive is of the highest quality, crafted with precision, and delivered safely. However, if you are not fully satisfied with your purchase, we are here to help.

1. Eligibility for Returns

You may request a return under the following conditions:

  • The product is damaged, defective, or not as described.
  • The product is unused, in its original condition, and with original packaging and tags intact.
  • The return request is initiated within 7 days of receiving the order.

Non-returnable items include:

  • Used or customized products.
  • Items without original packaging.
  • Clearance or discounted sale items.

2. Return Process

  1. Contact our customer support team at 9116361322 or email us at info@metalsbazar.in within 7 days of delivery.
  2. Provide your order details and a brief description of the issue (with photos, if applicable).
  3. Once your request is approved, we will arrange for pickup or guide you on how to ship the item back to us.

3. Refunds

  • After receiving and inspecting the returned product, we will notify you of the approval or rejection of your refund.
  • Approved refunds will be processed within 7–10 business days to your original method of payment.
  • Shipping charges, if any, are non-refundable.

4. Replacement Policy

If you prefer, we can replace the defective/damaged item with a new one instead of a refund (subject to stock availability).

replacement orders will be delivered within 3-5 business days.

5. Order Cancellations

  • Orders can be cancelled within 24 hours of placement.
  • Once shipped, orders cannot be cancelled.

6. Contact Us for Returns/Refunds

For assistance, please contact:

Metals Bazar
📍 Address: Abhinav Majesty Apartment, Sikar Road, VKI 14 No. Road, Jaipur – 302013
📞 Phone: 7339939206
📞 Customer Support: 9116361322
📧 Email: info@metalsbazar.in
🌐 Website: www.metalsbazar.in