At Metals Bazar, we aim to deliver your chosen products quickly, safely, and in perfect condition. This Shipping Policy explains how we process, ship, and deliver your orders.
1. Order Processing Time
- Orders are processed within 1–2 business days after payment confirmation.
- Orders placed on Sundays or public holidays will be processed on the next working day.
2. Shipping Methods & Delivery Time
- We partner with trusted courier and logistics providers to ensure safe and timely delivery.
- Standard delivery time is usually 5–7 business days depending on your location.
- Remote or rural areas may take longer for delivery.
3. Shipping Charges
- Shipping charges (if applicable) will be displayed at checkout before you confirm your order.
- We may offer free shipping on selected products or order values as part of promotions.
4. Order Tracking
- Once your order is shipped, you will receive a tracking ID via email or SMS.
- You can use this tracking ID to check the real-time status of your shipment.
5. Delayed or Failed Delivery
- While we strive for on-time delivery, unforeseen circumstances such as natural disasters, strikes, or courier delays may affect timelines.
- In case of failed delivery due to incorrect address or unavailability of the customer, re-delivery charges may apply.
6. International Shipping
- Currently, we ship within India only. International shipping will be introduced soon.
7. Damaged or Missing Items
- If your order arrives damaged or with missing items, please contact our customer support within 48 hours of delivery with photos of the package/product.
- We will resolve the issue with a replacement or refund as per our Return & Refund Policy.
8. Contact Us for Shipping Queries
If you have any questions about your order or delivery, feel free to reach us:
Metals Bazar
📍 Address: Abhinav Majesty Apartment, Sikar Road, VKI 14 No. Road, Jaipur – 302013
📞 Phone: 7339939206
📞 Customer Support: 9116361322
📧 Email: info@metalsbazar.in
🌐 Website: www.metalsbazar.in
